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Thomasville Reviews

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Overall Rating

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7 Reviews
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About Thomasville

Thomasville.com is the official website of Thomasville, a renowned brand known for its high-quality furniture, cabinetry, and woodcare products. The brand aims to create beautiful spaces that suit every lifestyle.

On the website, customers can explore a wide range of products, including the 2024 Furniture & Rugs Collection. Thomasville also offers innovative organization solutions and designer-inspired colors to fit any style, making it easy to transform a mere idea into a stunning reality.

In addition to furniture, Thomasville is well-known for its cabinetry. Customers can learn more about what makes Thomasville the right choice for their cabinetry project on the website.

Please note that for the most accurate and up-to-date information, it's recommended to visit the official website.

Thomasville Pros & Cons

Pros of Thomasville.com:

  • Quality Construction: Known for its durable and long-lasting cabinets, offering high-quality construction for over a century.
  • Product Lines: Provides four distinct product lines: Studio 1904 Collection, Classic Collection, Artisan Collection, and Noveau Collection, each with unique design elements.
  • QuietClose Closing Mechanism: Ensures a no-slam closing for cabinet doors, drawers, roll trays, and pullout features, providing a comfortable user experience.
  • Environmentally Responsible Materials: All cabinets are made from environmentally responsible materials and low emission coating.
  • Six-Way Adjustable Hinges: Allows for soft and quiet opening and closing of cabinet doors.
  • Solid Wood Dovetail Drawers: All cabinet drawers are made from ¾ inches of solid wood dovetail, ensuring durability and quality.

Cons of Thomasville.com:

  • Customer Service Issues: Many customers have reported poor customer service, including lying representatives and difficulty in getting help with issues.
  • Quality Concerns: Some customers have experienced poor quality furniture, with finishes failing quickly and products falling apart.
  • High Price Level: Consumers have noted that the price level of Thomasville furniture is high, which may be a deterrent for some buyers.
  • Return and Refund Issues: There have been reports of difficulties in returning items and getting full refunds, which can be frustrating for customers.

Overall: Thomasville.com is known for its high-quality products, particularly its cabinetry, but it has faced criticism regarding customer service and product durability.

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Thomasville Customer Reviews (7)

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Lillian Hunter
Lillian Hunter
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Jul 13, 2024
Chloe Blackburn
Chloe Blackburn
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Jul 13, 2024
Robert Speirs
Robert Speirs
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Jul 12, 2024
Jana Beike
Jana Beike
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Jul 11, 2024
Karolin Kluge
Karolin Kluge
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Jul 7, 2024
Abigail Griffin
Abigail Griffin
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Jul 7, 2024
Orestilla Arcuri
Orestilla Arcuri
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Jul 7, 2024

Thomasville Customer’s Q&A

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Thomasville Features and Benefits

Thomasville.com is known for its high-quality products, particularly its furniture and cabinetry. Here are some key features and benefits:

  • Quality Construction: Thomasville kitchen cabinets have been a top choice for quality and value for over a century. They are built to last, offering durability and longevity.

  • Product Lines: Thomasville provides four product lines for its cabinets: Studio 1904 Collection, Classic Collection, Artisan Collection, and Noveau Collection. Each collection offers unique design elements and features.

  • QuietClose Closing Mechanism: This feature ensures a no-slam closing for cabinet doors, drawers, roll trays, and pullout features, providing a comfortable and satisfying user experience.

  • Environmentally Responsible Materials: All Thomasville cabinets are made from environmentally responsible materials and low emission coating.

  • Six-Way Adjustable Hinges: This feature allows for soft and quiet opening and closing of cabinet doors.

  • Solid Wood Dovetail Drawers: All cabinet drawers are made from ¾ inches of solid wood dovetail, ensuring durability and quality.

  • Dependable Construction: Whether you're looking for exquisite color, innovative organization, or just the essential features, Thomasville Cabinetry makes it easy to transform any vision from a mere idea to a stunning reality.

These features and benefits make Thomasville an excellent option for those seeking high-quality furniture and cabinetry. For more detailed information, it's recommended to visit the official website.

Thomasville Pricing

Thomasville.com offers a range of products with varying prices. For instance, Thomasville furniture produced by the original company, Thomasville Chair Company, can sell for up to $3,000. The vintage pieces are worth over $1,000, while the modern pieces are worth $200 to $500.

In terms of cabinetry, Thomasville provides a Cabinet & Countertop Budget Estimator on their website to help customers estimate the cost of their kitchen project.

Additionally, Thomasville cabinets are available on other platforms like Chairish, with prices ranging from $299 to $4,875.

Please note that prices may vary based on the product's specifications and conditions. For the most accurate and up-to-date pricing, it's recommended to check the official website or contact Thomasville directly.

Remember, this information is subject to change and it's always best to check the official website for the most current details.

Payment Method

At Thomasville, customers have several options to manage their utility account payments. Payments are accepted in person at 111 Victoria Place using the drive-thru or payment drop box locations. The drive-thru hours of operation are from 7:45 a.m. to 5:30 p.m. and the drop box is available 24/7.

Customers can also make payments online using the Online Bill Pay link. Additionally, payments can be made through the Interactive Voice Response system (IVR) by calling (229) 227-7001, selecting option 2, then option 1. For this, the 12-digit account number and PIN will be needed.

To make a delinquent payment after hours, customers can visit the Utilities Response Center at 326 Fletcher Street from Mondays-Fridays from 5:30 – 9 pm or weekends from 8 am – 9 pm.

Utility account payments may be made by cash, check, money order, or credit card (Visa, Mastercard, and Discover). For convenience, customers may also establish an auto draft from a bank account or debit/credit card to pay the utility account on the due date each month.

Thomasville has implemented Click2Gov for online bill pay and access for city utilities and permit applications and payments for Planning & Inspection services. Payments can be made with debit, credit, and echeck. Note that only Mastercard, Visa, Discover card or E-Checks are accepted.

Remember, the online banking & mobile app provide instant access for balance, transactions, transfers, bill pay, e-statements & account alerts, and are available at no cost. Enjoy managing your account at your convenience!

Thomasville FAQs

FAQ

Thomasville Alternatives

Here are some alternatives to Thomasville:

  1. Ethan Allen: A competitor in the Home Accessories & Soft Furnishings Manufacturing sector, generating 332% of Thomasville Furniture's revenue.
  2. Jordan's Furniture: Founded in East Taunton, Massachusetts in 1918, operates in the Building Material & Home Improvement industry.
  3. MG+BW: A private company founded in 1989 in Taylorsville, North Carolina, operating in the Home Accessories & Soft Furnishings Manufacturing industry.
  4. Art Van
  5. Furniture Row LLC
  6. La-Z-Boy
  7. Ashley
  8. Bob's Discount
  9. Crate and Barrel
  10. Hooker

These companies are all competitors in the same sector and offer similar products and services. Each has its own unique offerings and strengths. It's recommended to explore each one to find the best fit for specific needs. Remember, the best alternative depends on the specific requirements and preferences. Happy shopping!

FAQ

How To Open A Thomasville Account?

To open an account on Thomasville, follow these steps:

  1. Visit the Thomasville website.
  2. Look for the Online Bill Pay link. This is where you can access your utilities account.
  3. From here, you can view account information, make online payments, enroll in paperless billing, and more.
  4. If you need to enroll in Online and Mobile Banking, visit the bank and one of the personal bankers will be glad to help you enroll and answer any questions you have.

Remember, the online banking & mobile app provide instant access for balance, transactions, transfers, bill pay, e-statements & account alerts, and are available at no cost. Enjoy managing your account at your convenience!

FAQ

Thomasville Return Policy?

At Thomasville, customers may return most new, unopened items within 30 days of delivery for a full refund. The company also covers the return shipping costs if the return is a result of their error, such as if a customer received an incorrect or defective item. Customers should expect to receive their refund within four weeks of giving their package to the return shipper. This time period includes the transit time for the company to receive the return from the shipper (5 to 10 business days), the time it takes for them to process the return once they receive it (3 to 5 business days), and the time it takes the customer's bank to process the refund request (5 to 10 business days). If a customer needs to return an item, they should contact Thomasville with their order number and details about the product they would like to return. The company will respond quickly with instructions for how to return items from the order. Thomasville can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When a customer places an order, Thomasville will estimate shipping and delivery dates for them based on the availability of their items and the shipping options they choose. Depending on the shipping provider the customer chooses, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items Thomasville sells are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies they use, all weights will be rounded up to the next full pound.

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